DrupalGuide: Difference between revisions
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[http://www.drupal.org drupal.org] | [http://www.drupal.org drupal.org] | ||
===== '''I have a | ===== '''I have a customer on the phone and don't know what to check''' ===== | ||
====== The Problem is with a new Drupal installation, and it's ''not'' on a VPS1 ====== | ====== The Problem is with a new Drupal installation, and it's ''not'' on a VPS1 ====== | ||
#Is anything ''other'' than SuPHP being used? If so, recommend SuPHP be used & check permissions.<br> | #Is anything ''other'' than SuPHP being used? If so, recommend SuPHP be used & check permissions.<br> | ||
<br> | <br> | ||
#Is the server | #Is the server using lots of RAM, having MySQL issues, or experiencing high load post-install?<br> | ||
##If | ##If yes, the PHP and MySQL settings are likely set too conservatively for Drupal to work properly<br> | ||
====== It's an existing site ====== | ====== It's an existing site ====== | ||
#Are they on a VPS1 or have they upgraded servers recently? If they've migrated/upgraded, check the PHP version.<br> | #Are they on a VPS1 or have they upgraded servers recently? If they've migrated/upgraded, check the PHP version.<br> | ||
| Line 27: | Line 27: | ||
[http://drupal.org/node/627082 Drupal File Structure] | [http://drupal.org/node/627082 Drupal File Structure] | ||
===== | ===== Versions & Upgrading ===== | ||
====== Drupal | ====== Upgrading your Drupal installation ====== | ||
The process of upgrading to the latest version of Drupal can vary in difficulty depending on the complexity of your current installation. | |||
====== | ====== Upgrading Between Versions ====== | ||
You can only upgrade from one version to the next version. For example you are trying to move from Drupal 5 to Drupal 7 you first need to upgrade to Drupal 6 before you upgrade to Drupal 7. | |||
====== Drupal 7.x ====== | ====== Drupal 7.x ====== | ||
Revision as of 09:07, 29 January 2011
Notice: This software is considered Best Effort. The installation, configuration or correction of this software is not covered under our managed support.
Warning: do NOT make direct edits to Drupal-related .php files!
Warning: Drupal is too resource intensive to run well on VPS1 servers!
Notice: Do Not Use This Guide!!!
Drupalbeta
I have a customer on the phone and don't know what to check
The Problem is with a new Drupal installation, and it's not on a VPS1
- Is anything other than SuPHP being used? If so, recommend SuPHP be used & check permissions.
- Is the server using lots of RAM, having MySQL issues, or experiencing high load post-install?
- If yes, the PHP and MySQL settings are likely set too conservatively for Drupal to work properly
- If yes, the PHP and MySQL settings are likely set too conservatively for Drupal to work properly
It's an existing site
- Are they on a VPS1 or have they upgraded servers recently? If they've migrated/upgraded, check the PHP version.
- Is anything other than SuPHP being used? If so, recommend SuPHP be used & check permissions.
- Is this a new Drupal install? If so, and it isn't working, make sure it was installed properly via cPanel/Fantastico.
- Assuming it was installed properly
- Assuming it was installed properly
File Structure
While all PHP-based CMS-packages perform what can basically be considered the same task, differences in functionality and scalability arise out of how those tasks are performed. Drupal File Structure
Versions & Upgrading
Upgrading your Drupal installation
The process of upgrading to the latest version of Drupal can vary in difficulty depending on the complexity of your current installation.
Upgrading Between Versions
You can only upgrade from one version to the next version. For example you are trying to move from Drupal 5 to Drupal 7 you first need to upgrade to Drupal 6 before you upgrade to Drupal 7.
Drupal 7.x
Hab' doch g'rad g'sagt das i' es hab'n werde wenn's mir auch lohnt~!
Common Causes of Issues in Order of Frequency
Your first step should be to ignore whatever bits of misinformation the customer is giving you. Remember, these people are web developers; this means they usually have no idea
PHP
Drupal